FAQ

Did you actually design your phone to kill people? 

Kind of, yes. Durability has always been an issue the founders encountered, and Jeffrey’s accident was just a catalyst that moved Steven to action.

What mods can I add to my phone?

A camera mod, speaker mod, ID touch sensor mod on the back of your phone, backlit mod on your phone. Basically, anything that can be added to the phone itself.

Why Is My Phone Smoking? 

Due to constant wear and tear, a normal phone battery may experience an overload in use. This can lead to the battery smoking or even exploding. Pulze is not liable for injury or death caused by battery explosions. 
Pulze avoids this scenario entirely by allowing customers to replace their phone battery before they hit their end of life in your pocket. 

Can I get a headphone jack? I am tired of apples and other companies jacking up their phones by removing the headphone jack! 

Yes, we have a headphone jack module. It can be easily added just like every module we provide and finally allow you to use wired headphones. 

How much do the modules cost? And is there a bulk discount? 

Our modules run $50-70. We do offer discounts for people buying more than three items in one transaction.

If the phone is modular, how do you prevent it from flying apart on impact or getting water in it?

Super glue. Just kidding, we have secure connections that do not let the module fall off unless you access the modular app that lets you add or swap out the mods. As for water getting into your system, use rice. Kidding again, we have special water-resistant cases to prevent water from getting into your phone. Hence, protecting the mods! 

What does the AI enhanced module provide? 

The AI enhanced module provides task automation, such as automating adding things to your calendar, texting family members, and creating reminders.
You can also chat with our revolutionary AI and have a human-AI relationship. This can emulate a real human relationship perfectly. It will be exactly like talking to a real person but better! 

What is the return policy for Pulze? 

Our return policy is simple. If you don’t like what you bought you have 28 days to return the product only if it is mint condition. If the condition of the phone has been reduced then our customer service department will assist you in how much of a return you can receive.

What is the customer service hotline for Pulze? 

Our customer service team members are available at (555) 555-5555.

Our hours of operation are: 
Monday-Saturday: 7am-7pm 
Sun: Closed

What if I don’t want to talk on the phone? How else can I reach out? 

Don’t. Or rather, email us at dontemailpulze@gmail.com. We don’t have the customer service number up yet, but when we do, feel free to vent out your issues. If you have any issues with your phone or any hardware error, add your contact information and a description of the issue. Photos help us, too!